Watch On Demand 

B2B companies need more revenue from existing customers, but post-sale processes are fragmented and not built as a true system, leading to broken journeys and misalignment. Base AI acquired EverAfter AI to launch the first AI-powered Engagement OS that unifies these disconnected motions and enables scalable, customer-led growth.

In this session, Gal Biran and Noa Danon will show why an integrated AI Engagement OS is now essential for post-sale success.

What you’ll learn:

• What market trends and vision led to this M&A.

• How to align GTM teams, namely Customer Success and Customer Marketing, around a single source of truth, insights & recommendations, and a centralized customer activation mechanism.

• How to productize and digitize onboarding, adoption, expansion and post-sale programs into customer-facing experiences at scale.

• How to preserve journey insights and context across the lifecycle.

• How to use AI for next-best action instead of random engagement.

• How to create a continuous revenue motion post-sale with a CLG framework.

• What metrics count in 2026 and how to present them to leadership. 

Who should attend

• Leaders responsible for post-sale revenue growth, including:

• CMOs, CCOs, CROs, and GTM leaders accountable for NRR

• Customer Marketing & Lifecycle Marketing

• Digital CS, Customer Success & Customer Experience

See you in the session!

Join us to hear from: