Webinar: The AI Blueprint for Orchestrating Post-Sale Engagement

Most modern companies don’t have a demand problem. They have a post-sale problem.

As competition intensifies in the age of AI and customer acquisition becomes increasingly difficult, most B2B companies have leadership directives to increase retention, upsell & expansion revenue, and overall ACV/CLTV.

Yet many teams are challenged to create and streamline a working framework. Post-sale growth isn’t broken because teams aren’t trying hard enough. It’s broken because it was never designed as a system.

Over time, post-sale evolved around internal functions rather than how customers actually progress and grow with their vendors. The result: broken customer journeys, a lack of internal alignment, collaboration, and a single source of truth. Momentum stalls before it compounds.

This is why Base AI acquired EverAfter AI to create the first AI-based Engagement OS, empowering natural customer-led growth (CLG) motions.
On February 25, Base CEO Gal Biran and EverAfter CEO Noa Danon will explain why post-sale can no longer operate as disconnected motions in the age of AI - and why the Engagement OS is the system that unifies it.

What you’ll learn:

What market trends and vision led to this M&A
How to align Customer Success and Customer Marketing around a single source of truth, insights & recommendations, and a centralized customer activation mechanism.
How to productize and digitize onboarding and post-sale programs into customer-facing experiences at scale
How to preserve journey insights and context across the lifecycle
How to use AI for next-best action instead of random engagement
How to create a continuous revenue motion post-sale with a CLG framework
What metrics count in 2026 and how to present them to leadership

Who should attend

Leaders responsible for post-sale growth, including:
Customer Marketing & Lifecycle Marketing
Digital CS, Customer Success & Customer Experience
CMOs, CCO’s, CROs, and GTM leaders accountable for NRR

See you in the session!

Introducing the AI Engagement OS

Aligning Customer Marketing and Customer Success for a growth-oriented CX

What you’ll learn:

Who should attend

Join us to hear from: